Welcome to Inc.

Thanks for engaging with our product and services (“Services”). The Services are provided by Extravaganza and Trencorp located at 14 Buro Crescent, Durban, South Africa, 4001.

By using our Services you are agreeing to these terms and conditions. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.inc.co.za website and mobile application.

Our Services are very diverse, so sometimes additional terms or product requirements may apply. Additional Terms will be available with the relevant Services, and those additional Terms become part of your agreement with us if you use those Services.


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer notice, and any or all Agreements: “Client”, “You” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us” refer to our Company. “Party”, “Parties” or “Us” refers to both the Customer and ourselves or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether through formal meetings of a fixed duration, or by any other means, with the express purpose of meeting the Client’s needs in terms of providing the Company’s declared services/products, in accordance with and subject to applicable South African laws. Any use of the above terminology or other words in the singular, plural, capital letters, and/or plural, and/or these terms, is considered interchangeable and therefore reference to them.


Using our Services
You must follow any policies made available to you, within the Services. Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and instructions we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure or alter any legal notices displayed in or along our Services.

In connection with your use of the Services, we may send you service announcements, administrative messages and other information. You may opt out of some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.


Privacy Statement
We are committed to protecting your privacy. The Company’s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that The Company can use such data in accordance with our privacy policies.

Only authorized employees within the company who, in course of their duties, can access and use information collected from individual customers.

We are constantly reviewing our systems and data to ensure the best people service to our customers. Government authorities have created specific offenses for unauthorized actions against computer systems and data. We will investigate such actions with a view to bringing legal action and/or civil action for damages against those responsible.

Unless we are compelled to share your particulars. For example, in the event of a fraudulent online payment, The Company reserves the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.


If you wish to purchase any product or service made available through the Service (“Purchase”) you may be asked to supply certain information relevant to your Purchase.
This can include. Your Name, Identity Number, Contact Details, Delivery Address and/or Billing Address, Your Gender, Your Date of Birth.


Refunds and Return Policy
The Company will not accept returns that have been used or tampered with in any form.
All underwear bottoms shall not be accepted for return in accordance with hygiene regulations.
Any and all purchases with a manufacturing fault will be refunded and returned at The Company’s cost. No refund will be offered when a service is deemed to have commenced and is, for all intents and purposes, in progress. Any amount paid to us that constitutes payment for the provision of UN used Services, will be refunded.
Refer to our Returns & Refunds page for further information


Some parts of the Service are billed on a subscription basis.


Cancellation Policy
A minimum of 24 hours’ notice of cancellation is required. Such notice may be given, by email, mobile phone and or text message and will be subject to written confirmation. We reserve the right to charge a cancellation fee of (One Hundred Rand) to cover administration costs.


Like most interactive websites The Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area with ease of use for those users visiting. Some of our affiliate partners may also use cookies.


Delivery of Products
In the case of Products, your order will be fulfilled/made ready for receipt (as applicable) within a reasonable time of the date indicated at the time of ordering, unless there are exceptional circumstances.


We warrant to you that any Product purchased from us through our site will, on delivery, conform to its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied. All other warranties, conditions or terms relating to fitness for purpose, merchantability, satisfactory quality or condition whether implied by stature or common law are excluded in so far as permitted by law.


Force majeure
We reserve the right to defer the date of delivery or to cancel a Contract for all circumstances beyond its reasonable control, including but not limited to any strike, lockout, disorder, fire, explosion, accident or stoppage of or affecting our business or work and which prevents or hinders the delivery of the Goods or the performance of the Services.